Refund & Returns Policy

Effective Date: 05/30/24

Introduction

Welcome to gratisgrowth.com, owned and operated by Zuyas Global. We strive to provide the best SEO and Google Business Profile Optimization services for businesses. Your satisfaction is our priority, and we are committed to ensuring that you have a positive experience with our services. This Refunds & Returns Policy outlines the conditions and procedures for obtaining a refund for our services.

Refund Policy for 3-Month Packages

We offer a 100% refund for our 3-month Local SEO and Google Business Profile Optimization packages under the following conditions:

  1. Performance Guarantee: If we fail to rank your website and Google Business Profile on the first page of Google for at least 3 out of 10 targeted keywords within 3 months, we will work an additional 3 months for free.
  2. Refund Eligibility: If, after the additional 3 months, we still fail to achieve the promised rankings, we will provide a 100% refund for the entire 6-month period.

Conditions for Refund

  • The refund policy applies only to customers who have purchased the 3-month package of either Local SEO or Google Business Profile Optimization, or both.
  • The performance guarantee and subsequent refund are only applicable if the customer has fully complied with our guidelines and recommendations during the service period.
  • Refund requests must be made within 30 days after the completion of the 6-month service period.

Initiating a Return

To initiate a refund request, please follow these steps:

  1. Contact Us: Send an email to [email protected] with the subject line “Refund Request – [Your Business Name]”.
  2. Provide Details: Include the following information in your email:
  • Your full name
  • Your business name
  • Contact information (email and phone number)
  • Service package purchased (Local SEO, Google Business Profile Optimization, or both)
  • Date of purchase
  • Details of your performance issues and any relevant documentation or evidence supporting your claim

Processing Your Refund

Once we receive your refund request, we will:

  1. Review Your Request: We will review your request and verify your eligibility for a refund based on the terms outlined in this policy.
  2. Communicate with You: We may contact you for additional information or clarification if necessary.
  3. Decision Notification: We will notify you of our decision regarding your refund request within 14 business days of receiving your request.
  4. Refund Issuance: If your refund request is approved, we will process your refund and notify you once the refund has been issued. Refunds will be issued to the original payment method used for the purchase.

Fees and Costs

  • There are no additional fees or costs associated with initiating a refund request.
  • The refund amount will be the full amount paid for the 3-month service package if the conditions for a refund are met.

Contact Information

If you have any questions or need assistance with your refund request, please contact our customer support team:

  • Email: [email protected]
  • Phone: +918217853350
  • Address: no. 25/2, B type, Robertson Road, Bangalore 560005

Policy Changes

We reserve the right to update or modify this Refunds & Returns Policy at any time without prior notice. Any changes to this policy will be posted on this page. We encourage you to review this policy periodically for any updates.

By using our services, you agree to this Refunds & Returns Policy.